Privacy Policy
Last updated: January 2026
Introduction
At Andeslend S.A. ("we", "our" or "the Company"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our real estate crowdlending services.
Information We Collect
We collect the following types of information:
- Personal identification information (name, email, phone number)
- Financial information necessary to process investments
- Website usage data and browsing preferences
- Technical information such as IP address and browser type
Use of Information
We use your information to:
- Process and manage your investments in real estate projects
- Send you communications about the status of your investments
- Comply with legal and regulatory obligations in Ecuador
- Improve our services and user experience
- Send you information about new investment opportunities (with your consent)
Information Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- Ecuadorian regulatory entities as required by law
- Service providers who help us operate our platform
- Legal and financial advisors under strict confidentiality agreements
Data Security
We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or destruction. We use SSL encryption, firewalls, and strict access controls.
Your Rights
In accordance with Ecuador's Organic Law on Personal Data Protection, you have the right to:
- Access your personal data that we have stored
- Request the correction of inaccurate data
- Request the deletion of your data when no longer necessary
- Object to the processing of your data in certain circumstances
- Withdraw your consent at any time
Contact
To exercise your rights or make inquiries about this policy, you can contact us at:
privacy@andeslend.com
Av. República del Salvador N34-127 y Suiza, Torrezul Building, Floor 8, Quito, Ecuador
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes through our website or by email.